Refund Policy

Last updated: 29 September 2026

Transport Studies provides primarily digital courses, software access and online services. Because digital services can be consumed immediately, refunds are handled according to the circumstances below.

Eligible situations

• Duplicate or clearly erroneous payment.
• A paid service was not activated after a successful payment and the issue could not reasonably be resolved.
• A material service outage prevented access for a substantial part of the paid period and an appropriate service credit or refund cannot resolve the issue.

Subscriptions

If you have used paid subscription features during the billing period, the unused portion is not automatically refundable. Cancelling a subscription normally stops the next renewal while access continues until the end of the already-paid period.

Course purchases

Because course content may be accessed immediately, course refunds are considered case-by-case where there is a duplicate charge, failed delivery or material technical problem. Downloaded or substantially consumed digital content is generally not refundable unless required by applicable law.

How to request a refund

Email [email protected] with your registered email address, order/payment reference, product name and reason for the request. We may ask for additional information needed to verify the transaction.

Processing

Approved refunds are initiated through the original payment channel where possible. The time for funds to appear depends on the payment provider and the customer's bank.

Contact

WhatsApp support: +91 97708 20427.